Frequently Asked Questions
What products does Remaroka Tech offer?
Remaroka Tech specializes in a wide range of electronic products, including smartphones, laptops, accessories, and other consumer electronics.
How can I place an order?
You can place an order directly through our website by browsing our product catalog, adding items to your cart, and completing the checkout process.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
What payment methods are accepted?
As of now, we only accept PayPal. However, you can also pay Cash on Delivery.
What is your return policy?
We accept returns within 14 days of delivery, provided the items are unused and in their original packaging. To initiate a return, please contact our customer service team with your order details.
What should I do if I receive a defective or incorrect item?
If you receive a defective or incorrect item, please contact our customer service within 48 hours of delivery with your order number and a description of the issue. We will assist you in resolving the problem promptly.
Are there any restocking fees for returns?
A restocking fee may apply for certain returns, especially if the product has been opened or used. Details will be provided during the return authorization process.
Do you offer warranties on your products?
Yes, most of our products come with a manufacturer's warranty. Warranty details are provided on the product page. For warranty claims, please contact our customer service team.